10/10, they helped us find a wonderful home that fits exactly what we were looking for, I had some specific requirements and they were willing to accommodate all of it and also helped me find a place close to my budget, I would 100% recommended them. Morgan is the one who helped me. If you are house/apartment hunting in Hanoi I would definitely consider NEST.
Your relocation, handled by one team
From the work permit and your residence card to the apartment, the SIM and the school run, in Hanoi, Ho Chi Minh City and Da Nang.
Browse all 26 servicesHow can we help?
Your whole move, planned and handled for you
For people and families moving to Vietnam on their own. One concierge plans the move around your dates, then takes you through it step by step.
What the full package covers
- Work permit, residence card and visas
- Finding your home and negotiating the lease
- School places and childcare
- Pet relocation
- Airport pickup, moving and shipping
- Phone, bank account and settling in
Our partner schoolsDwight School HanoiHoi An International School
- Tell us about your moveThree short steps, about three minutes.
- We contact you to book a callA concierge contacts you, on the app you prefer, to find a time for a free 20-minute call.
- We build your relocation planOn the call we work out which services you need, in what order, and what each costs.
- We get startedYour concierge takes you through the plan step by step. If you only need a home, a leasing agent looks after you from there.
Reviews
Why people trust us
Google4.843 reviews on Google MapsRating and review count read from Google Maps on 27 Oct 2026.
I was very pleased with my experience working with Nest agency. From start to finish, I worked with agent Dinh Thanh, and I highly recommend him to anyone looking for an apartment in Hanoi. Thanh proved to be a responsible, punctual, and dependable professional. He was always available, responded promptly, and kept me informed at every stage. Even before I arrived in Hanoi, Thanh prepared a selection of apartments matching our criteria. For the ones I liked, he sent video tours, which helped me get a clear picture in advance. We had specific requirements: high-speed internet and a workspace. Thanh took all our wishes into account while strictly staying within our budget. When we met, he showed us the apartments from the video tours, as well as additional options tailored to our preferences. Thanks to his efficient work, we found an apartment in just one day — everything was fast and well organized. Thanh prepared all the necessary documents and accompanied us through every step of the contract signing. He is a very pleasant, helpful young man who assists with any question. We are truly grateful to Thanh for his work and dedication. If you're looking for an apartment in Hanoi and want a reliable, professional agent, don't hesitate to contact Dinh Thanh at Nest.
I had no idea about anything when I moved to Hanoi. Leslie from Nest Living didn't only have all the answers to my questions, she told me about so many things I hadn't even formulated questions for yet! And all with such style and grace. My apartment now isn't just comfortable, but also everything is so beautiful and I always look forward so much to coming home. Thank you Leslie! I especially love the MacGoose print on my throw cushions she helped me to choose.
NEST custom made my couch for me and the whole experience was very positive and I am so happy with my beautiful pink couch ! Highly recommend NEST they have the expertise and good taste and were able to guide me on what will work and look the best .. thank you NEST !
Nest has been such a massive help! They helped me and my partner find the most perfect apartment- I’m super picky and we went through loads of viewings but they were so patient and supportive. They helped us find a place that is pet friendly and has a great landlord. So grateful ful for the team at nest they made my Hanoi house hunting journey so much easier.
Great service from Mitch. He quickly put together a list of properties that matched my needs, arranged viewings and had all the paperwork wrapped up in no time. Excellent support, very flexible with his time and a pleasure to deal with. Thanks Mitch!
Nest helped me completely remodel my home and the entire process was so easy! From starting with design recommendations all the way to the delivery and installation of each item they were so helpful. The pieces were well made, and exactly as described- 10/10 will use them again
We are so lucky to have Claire secure our new apartment for us. After having issues with our old apartment she was so quick and getting us sorted with a new home. Highly recommend using Nest to find your next rental in Hanoi 😊
Claire and Morgan were so patient and helpful in supporting us to navigate the process to secure a rental apartment in Hanoi. Morgan answered our MANY questions and made us feel comfortable in a very new situation. We LOVE the apartment they found us and look forward to settling in to our new home. Thanks again ❤️
I finally found my dream apartment with NEST after meeting with so many different realtors. Trust me so many realtors!! My agent was so patient throughout the whole process and always made sure to accommodate my needs. Since I have two big dogs it's hard to find the right apartment but NEST made it happen! My landlord is amazing too . I even got my dream couch and some amazing decorations from them . Everything turned out perfect.
When abroad, searching for your "home" is not the easiest task! I was lucky to have met Claire from Nest with whom I had a great experience and highly recommend working with her. She was attentive, professional and simply on point in finding the perfect home for me. She understood what I was looking for and listened carefully what was important which made the whole process smooth and stress-free. She was responsive and would genuinely go the extra mile as she cares. Thank you for helping me find my home!
What a service. We had a lot of difficulty finding the perfect house for us, and then came across Nest Living. I just gave them what I wanted, and they found a house so damn quickly that matched our description. I literally didn't even have to look at the second and third options. They are super professionals and will help you with the move as well. Highly recommend them.
The people behind your move
Real people who live and work in Vietnam. Your request is read by one of us, and you keep one point of contact from the first call until you are settled.

Leslie McKenna
Founder & CEO, Hanoi
- From
South Africa
- Experience
- 8 years in Vietnam
- Speaks
- English
- Afrikaans
- Knows best
- Tây Hồ
I'm Leslie, founder of Nest. I'm from South Africa and have lived in Vietnam for eight years. I speak English and Afrikaans. I've helped nearly 1,500 people settle in Hanoi, and Tây Hồ (Westlake) is my home turf. Moving to Hanoi is a lot to figure out on your own. I'll help you choose the right neighbourhood, find a place that fits, handle the lease and the move, and make it feel like home. Not in Hanoi yet? We can start with a video call.

Claire
Agent Manager, Hanoi
- From
United Kingdom
- Experience
- 10 years in Vietnam
- Speaks
- English
- Knows best
- Tây Hồ
- Trúc Bạch
- Old Quarter
I'm Claire, Nest's Agent Manager in Hanoi. I love showing people the different areas of Hanoi and what each one has to offer. I'm from the United Kingdom and have lived in Vietnam for ten years. I speak English, and I know Tây Hồ, Trúc Bạch and the Old Quarter best. I am known as the gluten free foodie queen of Hanoi, and a famous quiz host. I'm the best person to ask for advice, whatever your stage of life in Hanoi.
What we promise
One concierge, one thread, one invoice
Fixed quote agreed before we start
Handled in English and Vietnamese
Updates by message until it is done
Before you ask
How much does a relocation cost?
Every relocation is different, so after the first call we send a plan that says what each part costs. The quote is fixed and agreed before we start.
Can our company arrange the move for an employee?
Yes. Choose Corporate relocation, tell us about the move and the family, and we will build the plan with you.
Do I have to take the full package?
No. Choose Individual services and pick only what you need. Each service gets its own fixed quote.
Can you find our home before we arrive?
Yes. We shortlist homes that fit, show them to you on a live video call, send a recorded walkthrough, check the owner, and send the lease to sign on your phone, so you land with the keys waiting. How renting before you arrive works
Which cities do you cover?
Hanoi, Ho Chi Minh City and Da Nang. Every service runs in all three.
Who will we deal with?
One concierge, from the first call until you are settled, in English or Vietnamese.
All 26 services
Pick what you need. We run it as one move.
6 groups, in the order a move happens. Every service runs in Hanoi, Ho Chi Minh City and Da Nang.

Visas & work permits
The paperwork that decides whether you can stay.
- Work permitThe work permit and temporary residence card chain, so you do not have to self-sponsor.Typical time: 4–8 weeksSee details
- Visa extensionExtend legally and skip the border run.Typical time: 1–2 weeksSee details
- Temporary residence cardMulti-year residence instead of constant visa runs.Typical time: 3–6 weeksSee details
- Business visaVisa types and cost explained, plus the business and investor routes.Typical time: 3–7 daysSee details

Your home
Finding it, moving in and keeping it running.
- Property rentalApartments, houses and villas: verified listings, contracts in your language, no deposit games.See details
- Lease negotiationWe read the contract and negotiate the terms with you, not against you.See details
- Furniture & setupFurnishing a bare lease so it feels like home from day one.See details
- Moving & packingProfessional packers and movers, careful with everything you own.See details
- International shippingFreight, customs and door-to-door tracking for your household goods.See details
- Home cleaningRegular housekeeping and deep cleans, scheduled around you.See details
- Handyman & repairsElectricians, plumbers and AC servicing, booked and supervised.See details
- Interior designStyling and renovation consultations to make a lease your own.See details

Arrival & getting around
Your first week: the airport, a phone, a bank and wheels.
- Airport pickupA named driver and a fixed price agreed before you land.See details
- SIM card setupRegistered in your name at the local price, no mark-up.Typical time: same daySee details
- Bank account openingWhich bank takes you, on what visa, with which documents.Typical time: 1–5 daysSee details
- Motorbike & car rentalLong-term rental with the licence question explained.See details
- Private driverA vetted, English-speaking driver by the day or month.See details

Family & health
Schools, carers, pets and doctors for the people you bring.
- School placementShortlist, introductions and applications to international schools in your city.See details
- Pet relocationImport permit, health certificate and timeline, handled.See details
- Childcare & nanniesTrusted help for younger children, arranged around your family.See details
- Healthcare & insurancePointers to trusted clinics and the cover that makes sense here.See details
- Gym & fitnessFinding the right gym, studio or trainer near home.See details

Settling in
The language and the people that make it home.

For employers
Moving your people, and keeping the books right.
