Relocation & settling-in concierge

Your relocation, handled by one team

From the work permit and your TRC to the apartment, the SIM and the school run. One team handles the paperwork, the language and the logistics so your first month feels like home, not a maze.

14Services, one team
600+Expats relocated
EN·VIBilingual handling

Everything we handle

01
Immigration

The paperwork that decides whether you can stay

Visas, work permits and residence, run as one legal chain.

Work permitMost requestedWork permitThe work-permit and TRC chain, so you do not have to self-sponsor.Typical: 4–8 weeksView service
ImmigrationVisa extensionExtend legally and skip the border run.Typical: 1–2 weeksView serviceImmigrationTemporary residence cardMulti-year residence instead of constant visa runs.Typical: 3–6 weeksView serviceImmigrationBusiness visaVisa types and cost explained, plus the business and investor routes.Typical: 3–7 daysView service
03
Family

The hardest part of moving: settling the people you love

The bits that decide whether the whole family settles in.

School placementFamilySchool placementShortlist, introductions and applications to Hanoi international schools.Varies by intakeView service
FamilyPet relocationImport permit, health certificate and timeline, handled.Varies by originView service
04
Relocation

Arrival day, handled down to the airport doors

The first-week essentials, sorted before you arrive.

Airport pickupRelocationAirport pickupA named driver and a fixed price agreed before you land.Booked in advanceView service
Same daySIM card setupRegistered in your name at the local price, no mark-up.Same dayView serviceRelocationBank account openingWhich bank takes you, on what visa, with which documents.Typical: 1–5 daysView service
05
Transport

Getting around, legally and without the panic

Getting around Hanoi, legally and without the guesswork.

Motorbike & car rentalTransportMotorbike & car rentalLong-term rental with the licence question explained.Up to 1 yearView service
06
Language

From getting by to genuinely belonging

Enough Vietnamese to actually feel at home.

Learn VietnameseLanguageLearn VietnameseLocal Hanoi classes, without the tone-anxiety.Flexible scheduleView service
07
Moving & Shipping

Get your belongings here in one piece

Get your life here in one piece.

08
Home Services

Keeping your home running once you're in

Keeping your home running once you are in.

09
Health & Wellbeing

Looking after yourself and your family in a new city

Looking after yourself in a new city.

10
Corporate

For companies moving their people

For companies relocating their people.

11
Settling In

The quieter side of feeling genuinely at home

The softer side of feeling at home.

Not sure where to start?

Tell us your move. We’ll map the whole thing.

One short conversation and we’ll build your relocation plan: which services you need, in what order, and what it costs. No obligation, no jargon.

Work permit + TRCFamily of fourArriving next monthNeed a home firstBringing a pet