Relocation & settling-in concierge

Your relocation, handled by one team

From the work permit and your residence card to the apartment, the SIM and the school run, in Hanoi, Ho Chi Minh City and Da Nang.

Browse all 26 services

Photo: A Nest home on Xuân Diệu, Tây Hồ, Hanoi

Tell us about your move

Three short steps. Your concierge reads every answer before your free 20-minute call.

Step 1 of 3 · Your move

What do you need help with?

Tick any that apply. Not sure yet? Leave them blank and we will work it out on the call.

Which city are you looking in?
26Services, one team
600+Expats relocated
EN·VIBilingual handling
What happens next
  1. Tell us about your moveThree short steps, about three minutes.
  2. We contact you to book a callA concierge contacts you, on the app you prefer, to find a time for a free 20-minute call.
  3. We build your relocation planOn the call we work out which services you need, in what order, and what each costs.
  4. We get startedYour concierge takes you through the plan step by step. If you only need a home, a leasing agent looks after you from there.
The team

The people behind your move

Real people who live and work in Vietnam. Your request is read by one of us, and you keep one point of contact from the first call until you are settled.

  • Leslie McKenna

    Leslie McKenna

    Founder & CEO, Hanoi

    From
    South Africa
    Experience
    8 years in Vietnam
    Speaks
    • English
    • Afrikaans
    Knows best
    • Tây Hồ

    I'm Leslie, founder of Nest. I'm from South Africa and have lived in Vietnam for eight years. I speak English and Afrikaans. I've helped nearly 1,500 people settle in Hanoi, and Tây Hồ (Westlake) is my home turf. Moving to Hanoi is a lot to figure out on your own. I'll help you choose the right neighbourhood, find a place that fits, handle the lease and the move, and make it feel like home. Not in Hanoi yet? We can start with a video call.

    Read more
  • Claire

    Claire

    Agent Manager, Hanoi

    From
    United Kingdom
    Experience
    10 years in Vietnam
    Speaks
    • English
    Knows best
    • Tây Hồ
    • Trúc Bạch
    • Old Quarter

    I'm Claire, Nest's Agent Manager in Hanoi. I love showing people the different areas of Hanoi and what each one has to offer. I'm from the United Kingdom and have lived in Vietnam for ten years. I speak English, and I know Tây Hồ, Trúc Bạch and the Old Quarter best. I am known as the gluten free foodie queen of Hanoi, and a famous quiz host. I'm the best person to ask for advice, whatever your stage of life in Hanoi.

    Read more

What we promise

Everything we handle

01
Immigration

The paperwork that decides whether you can stay

Visas, work permits and residence, run as one legal chain.

03
Family

The hardest part of moving: settling the people you love

The bits that decide whether the whole family settles in.

04
Relocation

Arrival day, handled down to the airport doors

The first-week essentials, sorted before you arrive.

05
Transport

Getting around, legally and without the panic

Long-term motorbike and car rental, or an English-speaking private driver by the day or month.

06
Language

From getting by to genuinely belonging

Learn Vietnamese in local classes in Hanoi, Ho Chi Minh City or Da Nang, on a flexible schedule.

07
Moving & Shipping

Get your belongings here in one piece

Packing and moving, and international shipping with customs and door-to-door tracking.

08
Home Services

Keeping your home running once you're in

Regular cleaning, repairs and AC servicing, and interior design consultations, booked for you.

09
Health & Wellbeing

Looking after yourself and your family in a new city

Trusted clinics and the health insurance that makes sense here, and fitness near home.

10
Corporate

For companies moving their people

Executive relocation for senior hires and their families, and accounting and tax introductions.

11
Settling In

The quieter side of feeling genuinely at home

Networking and community introductions, so you are not starting cold.

Ready? Tell us about your move

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